Privacy Policy

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Privacy Policy

Christies Guttering Services is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data.

1. Who We Are

Christies Guttering Services registered in the UK, with our principal address at 03 Elder Lane Mayfield, Dalkeith, United Kingdom, EH22 5DJ. For any queries related to this Privacy Policy or your data, please contact us at: info@christiegutteringservices.com

0131 283 6467

2. Information We Collect

We may collect and process the following types of personal data:

a. Contact Information: Name, address, email address, and phone number.

b. Transactional Information: Details of products or services you purchase from us.

c. Technical Data: IP address, browser type, and usage information collected through cookies.

d. Marketing Preferences: Your preferences for receiving marketing communications.

3. How We Use Your Data

We use your personal data for the following purposes:

a. To provide products and services to you.

b. To process payments and deliver orders.

c. To communicate with you regarding your account or orders.

d. To send marketing communications (where you have consented).

e. To improve our website and services through analytics.

4. Legal Bases for Processing

We process your personal data under the following legal bases:

a. Performance of a Contract: To fulfil orders or provide requested services.

b. Consent: For sending marketing materials, where you have opted in.

c. Legitimate Interests: To improve our services and provide a better user experience.

d. Legal Obligation: To comply with UK laws or regulations.

5. Sharing Your Data

We may share your personal data with:

a. Trusted third-party service providers (e.g., payment processors, delivery companies).

b. Law enforcement or regulatory bodies, if required by law.

c. Other parties, with your explicit consent.

6. Retention of Data

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Once your data is no longer needed, we securely delete or anonymise it.

7. Your Rights

Under the UK GDPR, you have the following rights:

a. Access: Request a copy of your personal data.

b. Correction: Request corrections to inaccurate or incomplete data.

c. Erasure: Request deletion of your personal data ("right to be forgotten").

d. Objection: Object to the processing of your data for certain purposes.

e. Data Portability: Request transfer of your data to another organization.

f. Withdraw Consent: Withdraw your consent for processing where applicable.

To exercise your rights, contact us at info@christiegutteringservice.com We will respond within one month.

8. Cookies

We use cookies to enhance your experience on our website.

9. Data Security

We implement appropriate technical and organisational measures to safeguard your data from unauthorised access, loss, or misuse.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Complaints

If you have concerns about our handling of your data, you can contact the Information Commissioner's Office (ICO): Website.

Christies Guttering Services

03 Elder Lane Mayfield,

Dalkeith,

United Kingdom,

EH22 5DJ

0131 283 6467